QA Analyst (Manual Testing)

<meta><h4 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="white-space:pre-wrap;">Overview</strong></b></h4><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:12pt="" 0px;padding:0px;"=""><span style="font-size:11pt;white-space:pre-wrap;">The </span><b><strong style="font-size:11pt;white-space:pre-wrap;">QA Analyst (Manual Testing)</strong></b><span style="font-size:11pt;white-space:pre-wrap;"> is responsible for ensuring the highest standard of product quality through thoughtful manual testing, defect identification, and continuous quality improvement. In this role, you will validate new features, identify issues early in the development cycle, and help foster a culture of accountability and high-quality standards.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:12pt="" 0px;padding:0px;"=""><span style="font-size:11pt;white-space:pre-wrap;">This position reports to our QA Lead and works closely with cross-functional teams, including Product, Engineering, and DevOps. We collaborate both synchronously and asynchronously to move quickly, remain nimble, and stay collaborative.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:12pt="" 0px;padding:0px;"=""><span style="font-size:11pt;white-space:pre-wrap;">We are looking for a smart, detail-oriented, and experienced QA professional who can generally work full-time hours in this US-based, fully remote position.</span></p><h4 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="white-space:pre-wrap;">Key Responsibilities</strong></b></h4><ol data-pattern="deciLoAlphaLoRom" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:decimal;"=""><li style="margin:12pt 0px 3px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Create, maintain, and execute manual test cases and test scenarios to validate product functionality and ensure expected behavior across web, mobile, and API applications.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Perform exploratory, regression, smoke, sanity, and end-to-end testing to identify functional and usability issues.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate closely with Product Managers, Developers, and other QA team members to understand requirements, refine acceptance criteria, and ensure high-quality releases.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Identify, document, prioritize, and track software defects, providing clear reproduction steps and supporting evidence.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Validate bug fixes and perform regression testing before releases.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Participate in feature refinement sessions, helping identify edge cases, risks, and test scenarios early in the development process.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Contribute to improving QA processes, testing methodologies, documentation, and overall product quality.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Create and maintain test documentation, including test plans, test cases, checklists, and knowledge base articles.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Support release validation and production verification activities when needed.</span></li><li style="margin:3px 0px 12pt;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate with the automation team by identifying automation candidates and maintaining automation-ready test scenarios.</span></li></ol><h4 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="white-space:pre-wrap;">Your Qualifications</strong></b></h4><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">3+ years of experience as a Software QA Analyst with a strong focus on manual testing.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Strong understanding of QA methodologies, software testing techniques, and defect lifecycle management.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience creating structured test cases, test plans, and executing exploratory testing.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience testing REST APIs using tools such as Postman or similar.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Degree in Computer Science, Engineering, or equivalent combination of education and experience.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Ability to quickly understand business rules and work independently in a fast-paced environment.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Strong analytical thinking, attention to detail, and problem-solving skills.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience using defect and project management tools (e.g., Asana, Jira, Azure DevOps, TestRail, Testmo, or similar).</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Familiarity with SQL and basic database validation is a plus.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;"> ISTQB CTFL certification (or equivalent QA certification) is a plus.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Basic understanding of test automation concepts is a plus, but hands-on automation experience is not required.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Located in the US and able to work full-time for a US employer without requiring visa sponsorship. E-Verify is used during new hire onboarding to confirm work authorization status.</span></li></ul><h4 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="white-space:pre-wrap;">Your Work DNA</strong></b></h4><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="font-size:11pt;white-space:pre-wrap;">User-Centric:</strong></b><span style="font-size:11pt;white-space:pre-wrap;">  A genuine passion for helping customers</span><span style="color:red;font-size:11pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">succeed and a commitment to providing exceptional customer service.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Proactive and Solution-Oriented:</strong></b><span style="font-size:11pt;white-space:pre-wrap;">  A proactive approach to identifying and resolving potential issues before they escalate.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Team Player:</strong></b><span style="font-size:11pt;white-space:pre-wrap;">  Ability to work effectively as part of a team and collaborate with team members across different departments.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Passion for Learning:</strong></b><span style="font-size:11pt;white-space:pre-wrap;">  A strong desire to learn and stay up-to-date on the latest trends and developments in telehealth and healthcare technology.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:12pt;white-space:pre-wrap;"> </strong></b></p><h4 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="white-space:pre-wrap;">What We Offer</strong></b></h4><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">C</span><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">ompetitive Salary:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">  The targeted range for this role is $75,000 - $95,000 per year commensurate with qualifications and experience.</span></li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Comprehensive Benefits Package:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">  Our benefits package includes 75% subsidized health insurance, dental insurance, vision insurance, paid time off, and a 401(k) plan with company match.</span></li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Professional Development Opportunities:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">  We are committed to investing in our employees' professional development and offer a variety of on the job training and development opportunities.</span></li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Flexible Work Arrangements:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">  We are a fully remote team who collaborate both synchronously and asynchronously to achieve the best outcomes.</span></li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Collaborative and Supportive Work Environment:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">  We foster a collaborative and supportive work environment where employees are encouraged to share ideas and contribute to the company's success.</span></li></ul>